RETURN POLICY

If you are not completely happy with your full priced purchase (this includes first purchase discount codes), we will happily issue a refund, exchange or issue a store credit. If you exchange we will cover the cost of sending the replacement item to you. Online store credits are valid for 3 years. 

Before you return your product, please make sure that:

• the product was purchased in the last 30 days (60 days for orders outside Australia)
• the product still has its tags 
• the product isn't used or damaged
• the product is free from perfume / smoke smells or makeup marks (a flat fee of $5 will charged if laundry is required)

Shipping charges in the return of the product are not refundable. Please allow up to 3 business days for processing your return.

Initial shipping of your order will not be refunded. If you purchased multiple items and received 'free' shipping, there will be an adjustment to cover the initial cost of shipping if your return brings your purchase value under the 'free' threshold.

We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’. Please follow the care instructions on your Holley Day garment to prolong its life. Our garments should not be tumble dried. 

Return Address: 

Holley Day
86 Harrier Drive
Burleigh Waters Qld 4220
Australia

Please ensure your return parcel clearly includes your name and / or order number.

Sale Items

Discounted, Sale, BFCM purchases can only be returned for a store credit.

Exchanges are available - please include a note as to the size you'd like to swap for and a self addressed pre-paid parcel satchel. If one isn't enclosed we will issue a store credit.

Buy 1, Get 1 Sale Items

To qualify, you must buy one garment from the specified collection to receive the discount off the second item. Both items must be purchased in the one transaction and have the same delivery address (BOGO discounts do not apply to Pre-Order items as the items are sent at different times)

The discount will be applied to the cheaper item. A refund will void the discount so that the full price is applied to the item retained and the refund amount adjusted accordingly for the discount and initial postage costs.

Free Gift with Purchase

The item provided as your free gift is not refundable for cash and cannot be exchanged as part payment of another item.

It is only redeemable with the purchase of a physical product which requires shipping - both items will be sent together. 

Should you return the associated product and retain the free gift, the retail value of the free gift will be deducted from your refund. 

Final Sale Items

Final Sale Items are not available for refund, store credit or exchange. They are Final Sale and thus can not be returned. If you need sizing assistance, please contact us. If Final Sale items are returned to us, we will donate to a local charity for those less fortunate.